Effective Date: January 1, 2024
No Refunds Policy
At Gaumayam, we follow a strict no refund policy. Once an order is placed and payment is processed, we will not provide any refund, cancellation, or exchange under any circumstances.
No Refunds For:
- Change of mind after purchase.
- Incorrect selection of product.
- Delays caused by courier/logistics partners.
- Personal preference or dissatisfaction with fragrance.
- Order placed by mistake.
Important Notice
We encourage customers to carefully review their order before making payment. Please ensure you have selected the correct products, quantities, and shipping address.
Damaged or Defective Products
If you receive a damaged or defective product, please contact us within 48 hours of delivery with proof (images/video), and we will assist with a replacement (subject to product availability).
Quality Assurance
- All our products are handcrafted with 100% natural ingredients.
- Each product is carefully inspected before shipping.
- We package products securely to prevent damage during transit.
Contact Information
For any queries regarding damaged products, please contact us immediately:
- Email: gaumayam15@gmail.com
- Phone: 8851863888
- Response time: Within 24 hours
By placing an order, you acknowledge that you have read, understood, and agree to this no refund policy.